Salon & Spa Policies
In order to better serve you, Pretty Foo Foo Salon and Spa has developed some service policies to ensure that we provide a relaxing and professional atmosphere.
APPOINTMENT HOld Procedure
A CREDIT CARD NUMBER IS REQUIRED TO SECURE APPOINTMENTS LONGER THAN 30 MINUTES.
CHECK-IN WITH THE FRONT DESK AT LEAST 10 MINUTES PRIOR TO YOUR SCHEDULED APPOINTMENT TIME.
OUR SCHEDULING IS DESIGNED TO PERMIT THE CORRECT TIME TO COMPLETE YOUR SERVICE. A LATE ARRIVAL WILL DEPRIVE YOU OF YOUR PRECIOUS TIME. IN FAIRNESS TO OTHERS, YOUR TREATMENT MUST END ON TIME.
We apologize for any inconvenience, but due to safety considerations, children are not permitted in the salon unless they are receiving a service. Children receiving a service must be attended by an adult (who is not receiving services) at all times.
IF YOU ARE UNHAPPY WITH YOUR SERVICES AT ANY TIME, PLEASE LET US KNOW IMMEDIATELY SO THAT WE MAY CORRECT IT WITHIN 2 WEEKS MAXIMUM OF YOUR SERVICE. ANY PERIOD OVER 2 WEEKS WILL EXCEED OUR CORRECTION TIME AND THEREFORE WE CANNOT ATTEND TO YOUR NEEDS.
PAYMENTS AND GRATUITY
WE ACCEPT ALL CREDIT AND DEBIT PAYMENTS SUCH AS MASTERCARD, VISA, DISCOVER, AMERICAN EXPRESS. THE AVERAGE GRATUITY OF THE INDUSTRY IS 15%-20% OF THE SERVICE AND IS ALWAYS A MATTER OF CHOICE.
Due to safety consideration, no pets are allowed, service dogs welcome with prior notice.
ALL PRICES ARE SUBJECT TO CHANGE DUE TO LENGTH & DENSITY OF HAIR.
We do not give refunds. All services are final. However, we do have a client satisfaction policy.
Products cannot be returned due to safety concerns.
Salon Service CANCELLATION FEE
ANY 2-HOUR APPOINTMENTS OR MORE CANCELLED WITHIN 24 HOURS OR LESS OF APPOINTMENT TIME WILL BE SUBJECT TO $25 CANCELLATION FEE.